Position: Strategic Account Manager
Location: Whitehorse, Yukon
Duration: Full-time
Wage: Commensurate with experience
Total North Communications is seeking an individual to join our team! This individual would be responsible for our Managed (IT) and Camp Services sectors, in a customer facing role handling logistics, invoicing, customer relations and more.
Our ideal team member would be organized, pay attention to detail, responsive, self-motivated and professional. They will be client facing, handling all logistics to deploy communications systems as well as handling day to day customer service tasks to some of our biggest clients. This position is exciting, fast-paced and no two days are alike!
Responsibilities of this position:
- Serving as first point of contact for IT Managed Services/Camp Services inquiries
- Actively close sales while providing outstanding customer service
- Invoicing clients for system deployments and monthly service fees
- Preparing accurate estimates
- Handling customer relations post install
- Coordinating scheduling for customers and with TNC Management team
- Coordinate pre/post trip meetings with technicians
- Converse with multiple vendors for different systems
- Enabling success of our IT Managed services/Camp services department through organization and excellent implementation
Requirements of this position:
- Minimum of 2 years related sales experience
- Business Admin or equivalent will be considered an asset
Total North Communications has been providing services in Canada's North for over 50 years. Some of the benefits we offer include:
- 3 weeks starting vacation. Plus, 2 additional paid weeks off over the Christmas/New Years break/per year
- 8 Sick days/per year
- 5 personal days/per year
- Company matching RRSP program
- Health/dental group benefits program
- Annual fitness and tool allowance
- Year end company profit sharing
- Semi-annual company events
If you feel you could be a good fit for this position please apply to [email protected].