Raven Recycling Society, DBA Raven ReCentre, is looking for a versatile and enthusiastic team player with the proper experience and skills to help processing refundable BCR materials.
The Depot Worker’s Job focuses on the main tasks of Raven ReCentre’s Bottle Depot. These tasks include, but are not limited to, receiving refundable BCR materials, sort and count these materials and pay customers their refund. This is a physically demanding front office job that requires employees to be on their feet all day and will occasionally require lifting heavy items.
We are looking for a dedicated team player who can provide excellent customer service, is punctual, accurate, reliable and flexible, and who has excellent communications skills. The successful candidate has no issues working in a hectic, sometimes noisy environment handling not always entirely empty alcoholic and non-alcoholic beverage containers. Therefore, they must have knowledge and good understanding of how to work safely for oneself as well as for others.
Customer Service is a very important aspect of this job and requires responsibility for providing assistance, information, and support to customers regarding products and services. It also includes answering inquiries, resolving issues or conflicts, and ensuring customer satisfaction through effective communication and problem-solving.
Raven ReCentre strives to ensure a fair and equitable workplace for all employees. This is a team-focused environment, where employees across many different departments work together to meet the Society’s Ends. The Depot Worker will report to the Operations Manager and will work closely with Raven ReCentre’s Warehouse team, as well as the Assistant Manager.
Job Description details
Main tasks:
- Receive empty BCR materials from residential customers, count and sort them and pay out refunds
- Assist customers with handling BCR materials if necessary
- Follow up on customer inquiries and provide information on recycling materials correctly
- Provide customers with tags for the Recycling Club
- Process BCR materials from bottle drives and other collections
- Replace full BCR collection bags and move full bags to the Warehouse
- Collect beer bottles in cartons and palletize cartons for shipment
- Process other glass bottles (wine, liquor, non-standard beer bottles)
- Process household batteries
- Process unwanted household waste and other abandoned materials safely and correctly
- Assist with keeping customer areas, including parking lot, clean and free of debris, snow & ice
- Collaborate with colleagues in the Warehouse, Yard and Metal departments
- Participate in regular toolbox meetings
- Maintain applicable log sheets
Other tasks:
- Sort materials received from communities and drop off
- Sort corrugated cardboard and paper
- Collect soft plastics and discard responsibly
- Use forklift for transporting, loading and/or offloading (certification required)
- Help to maintain a safe and clean work environment
Required knowledge and skills:
- Dedicated and committed to promoting waste reduction and a circular economy
- Understanding of workplace safety requirements and legislation, including the Worker’s Compensation & Safety Act, Employment Standards Act and Yukon Human Rights Act
- Frequent problem solving and a high degree of flexibility required
Additional assets:
- Experience working in a depot, warehouse and/or recycling operation
- Certified to handle mobile equipment, like forklifts
- Class 5 Driver’s license
- Experience with handling conflicts
Required certifications (training may be provided):
- WHMIS certification
- Standard First Aid/CPR-C
Working conditions:
- Regular exposure to varying temperatures between Office, Depot, Yard and Warehouse
- Regular exposure to waste materials (PPE provided)
- Exposure to chemicals, odors, fumes etc. is possible (PPE provided)
- Regular exposure to loud working environment (PPE provided)
- Physical risks associated with work environment (PPE provided)
- Occasionally working extra time, evening and/or weekend hours
- Hectic, fast-paced work environment at times, especially around lunch time and end of day
- Standing and walking most of the day with few opportunities to sit down for work
- Work may include physically demanding tasks, requiring the ability to lift weights up to 25 kg.