2SLGBTQIA+ Health Navigator Assistant
Location: In-Person, WhitehorseHours: Part-Time – 22.5 hours per weekCompensation: In line with the Collective Agreement Wage Scale ($39.51/hr)Benefits: As per QYS Union Collective Agreement
Position Summary
Queer Yukon is seeking a Health Navigator Assistant to support 2SLGBTQIA+ people in accessing and navigating health and social services. This role is based largely out of our Whitehorse office, where the Navigator will be available during drop-in hours to meet community members directly and help connect them with the care they need. The work is practical, people-centered, and often rooted in everyday problem-solving, whether that’s helping someone book an appointment, understand their options, or feel supported in pursuing gender-affirming care. It’s a role that combines advocacy, relationship-building, and hands-on support in a community setting.
Key Responsibilities
Community Engagement & Outreach
- Build and maintain strong, respectful relationships with 2SLGBTQIA+ individuals, community members, leaders, and organizations.
- Plan and implement outreach activities, events, and workshops that promote awareness, visibility, and inclusivity.
- Engage with the community through in-person and digital channels (e.g., social media, events, forums).
- Advocate for equitable treatment, inclusive policy, and the well-being of 2SLGBTQIA+ individuals.
Education & Empowerment
- Deliver culturally competent educational workshops on topics such as HIV prevention (including PrEP), STI prevention, and gender-affirming care.
- Support clients in understanding health information, lab results, and treatment options.
- Provide crisis response and peer-based emotional support.
Navigation & Case Support
- Assist clients in developing care plans and accessing healthcare, social services, legal support, and mental health resources.
- Coordinate appointments, referrals, and follow-ups, including with the Clinical Supports and updating referral lists regularly.
- Advocate for clients within the healthcare system to ensure they receive respectful and affirming care.
Collaboration & Community Partnership
- Collaborate with healthcare providers, social services, and community organizations to enhance access and service quality.
- Identify and cultivate opportunities for community building, support networks, and partnerships that benefit 2SLGBTQIA+ Yukoners.
Systems & Reporting
- Maintain accurate and confidential client records.
- Complete timely and accurate reporting for internal tracking and external funders.
- Stay up to date on local, territorial, and national resources and services relevant to the 2SLGBTQIA+ population.
Social Determinants of Health & Harm Reduction
- Address systemic and social barriers such as housing instability, transportation, and food insecurity.
- Promote harm reduction strategies related to sexual health and substance use and education.
Qualifications
Education & Experience
- Bachelor's degree in social work, psychology, counseling, public health, or a related field preferred but not required.
- In lieu of a degree, a minimum of 2 years of experience working directly with 2SLGBTQIA+ individuals is required.
- Experience working with individuals at high risk for HIV/STIs or those seeking gender-affirming care is highly valued.
Skills & Knowledge
- Strong interpersonal, written, and verbal communication skills.
- Ability to work independently and collaboratively in a team setting.
- Excellent organizational and time management skills, with the ability to meet deadlines.
- High level of cultural competency regarding 2SLGBTQIA+ issues and identities.
- Understanding of social determinants of health and the specific barriers faced by LGBTQIA+ individuals in accessing care.
- Experience with documentation, data collection, and client tracking systems.
- Ability to work flexible hours, including evenings and weekends as needed.
Additional Assets
- Lived experience as a member of the 2SLGBTQIA+ community.
- Experience working with or within Northern or First Nations communities.
- Multilingual abilities are considered an asset.
If this position feels like a good fit for your skills and experience, we encourage you to apply. You don’t need to meet every single qualification to be considered—we value lived experience and a willingness to learn. This is an opportunity to contribute to meaningful, on-the-ground support for 2SLGBTQIA+ Yukoners while being part of a team committed to making services more accessible and inclusive. Please apply directly through YuWIN, or send your resume and cover letter by email to [email protected].